A methodology built on
recognised public instruments.
Every Humainify AI and Workforce Readiness Review draws on three established instruments rather than a proprietary framework. This gives your board verifiable, benchmarked findings it can act on with confidence.
People at Work psychosocial survey
People at Work is the only validated, nationally benchmarked psychosocial risk survey purpose-built for Australian workplaces. It was developed by Safe Work Australia and the state and territory work health and safety regulators to help employers meet their duty to identify and control psychosocial hazards.
The survey covers every risk factor identified in the Managing Psychosocial Hazards at Work Code of Practice, including job demands, role clarity, recognition, change management, workplace relationships and leader support. Results are benchmarked against national Australian data so your board can see how your organisation compares, not just how it scores in isolation.
We administer the survey with your staff, interpret the results in the context of your organisation, and translate the findings into practical recommendations your board and leadership team can act on.
Important disclosure
The People at Work platform is available to organisations directly and free of charge at peopleatwork.gov.au. You do not need Humainify to access it.
Humainify's fees are for the advisory work that surrounds the survey: structuring the rollout, interpreting results in your regulatory context, mapping findings to the Managing Psychosocial Hazards at Work Code of Practice and the NDIS Practice Standards or Aged Care Quality Standards, and supporting your leadership team to act on what they find.
Australian Government Voluntary AI Safety Standard
The Australian Government Voluntary AI Safety Standard sets out eight principles for responsible AI use: accountability, transparency, privacy protection, fairness, reliability, safety, security and contestability. It was released by the Australian Government Department of Industry, Science and Resources.
We use it as a structured gap review framework across the AI tools and automated systems your organisation is using or considering. For community services, disability and aged care organisations this includes rostering software, incident reporting systems, client record management, and care documentation tools that incorporate AI functions.
We also review the organisation's exposure to risk categories relevant to digital work systems, including monitoring, automated decisions and performance management, drawing on the risk categories in the NSW WHS Regulation for digital work systems. Your board report maps findings to these categories with a clear picture of where governance gaps sit and what to address first.
What this covers in practice
- Which AI tools and automated systems are in use across the organisation, including informal adoption by individual staff
- Whether governance documentation exists for each system
- How AI decisions are made, explained and reviewed
- Data handling, privacy and consent obligations
- What staff have been told and trained to do
- Where decision making authority has been delegated to an algorithm without adequate oversight
Structured leadership interviews
The third layer of the Review is a set of structured interviews with your CEO, senior leadership team and, where appropriate, board representatives. These are not psychological assessments. They are readiness interviews designed to surface the governance clarity, workforce confidence and change capacity that survey data alone cannot capture.
The interviews are structured around three questions. Does your leadership team have a shared, clear position on AI governance? Do your people feel confident, supported and informed about the AI tools entering their work? And does your organisation have the change capacity to act on what the Review finds without disruption to care delivery?
What the interviews surface
- Where leaders disagree or are unclear on AI governance
- Workforce confidence and psychological safety around AI adoption
- Board visibility of AI use across the organisation
- Change fatigue and capacity risks that survey data does not show
- Whether existing quality and risk systems are equipped to absorb new AI governance obligations
The Review output
Everything produced by the Review is written for a board audience and designed to support your existing quality and governance obligations.
Board ready report
Findings from all three instruments, mapped to the Managing Psychosocial Hazards at Work Code of Practice, the NDIS Practice Standards and the Aged Care Quality Standards where applicable. Written for a board audience, not a consulting audience.
Prioritised 90 day action plan
A clear list of what to address first, second and third. Each item is tied to a specific obligation, risk or governance gap identified in the Review, with guidance on who owns it and what done looks like.
Executive debrief
A live debrief session with your CEO and leadership team to walk through findings, answer questions and agree on priorities before the board receives the report.
What this is and is not. The AI and Workforce Readiness Review is an advisory readiness assessment. It is not an audit, certification, legal advice, or a clinical or psychological assessment. It does not guarantee compliance with any legislation, standard or regulation. Your organisation's specific obligations depend on your circumstances, jurisdiction and applicable laws. Seek independent legal or WHS advice for matters requiring those forms of professional judgement.
Want to understand what the Review would look like for your organisation?
Start with a free 30 minute conversation. We can walk you through the process and what your board would receive.